Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with Power Solution Mall! This Shipping Policy explains how we process and deliver orders placed through PowerSolutionMall.com. By placing an order with us, you agree to the terms outlined below.
1. Order Processing
- Orders are processed within 1 business day after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a confirmation email with your order details and tracking information once your order has been shipped.
2. Shipping Options and Delivery Times
We offer a variety of shipping options to meet your needs:
a. Standard Shipping:
- Delivery within 3-7 business days
- Suitable for most locations in Nigeria.
b. Express Shipping:
- Delivery within 1-3 business days
- Available for select locations at an additional cost.
c. Local Pickup (if applicable):
- Pick up your order from our physical store or designated pickup point.
- You will receive a notification when your order is ready for pickup.
Note: Delivery times are estimates and may vary based on location, courier service, and unforeseen circumstances.
3. Shipping Rates
- Shipping rates are calculated based on the weight, dimensions, and destination of your order.
- The exact shipping cost will be displayed at checkout before you complete your purchase.
4. Delivery Coverage
Power Solution Mall delivers to locations across Nigeria. For international shipping inquiries, please contact our customer support team.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on the courier’s website.
6. Failed Deliveries
If a delivery attempt is unsuccessful due to incorrect address information or the recipient’s unavailability:
- The courier may reattempt delivery or return the package to us.
- Additional shipping fees may apply for reshipping the order.
7. Damaged or Lost Packages
We take great care in packaging your items securely. However, if your order is damaged or lost in transit:
- Contact us immediately with your order number and supporting evidence (photos of the damaged package).
- We will work with the courier to resolve the issue and, if necessary, replace or refund your order.
8. Order Changes or Cancellations
- You may request changes or cancellations before your order is shipped by contacting us.
- Once an order has been shipped, cancellations or changes cannot be made, and our return policy will apply.
9. Contact Us
For any questions or concerns about your shipment, please contact us:
- Email: Hello@powersolutionmall.com
- Phone:+2348061406570
- Address: 5 Oyetubo Street, Ikeja, Lagos,
We appreciate your trust in Power Solution Mall and are committed to ensuring your order reaches you promptly and securely. Thank you for choosing us for your power solution needs!
