Return Policy for PowerSolutionMall.com

At PowerSolutionMall.com, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward return policy to make the process as smooth and convenient as possible.

1. Eligibility:

To be eligible for a return, your item must be unused, in its original condition, and in the same packaging as you received it.
Returns are accepted within [number] days from the date of purchase.

2. Return Process:

To initiate a return, please contact our customer service team at [email address] or [phone number] to request a Return Merchandise Authorization (RMA) number.
Once you receive your RMA number, securely package the item and include the RMA number on the outside of the package.
Ship the item back to us using a trackable shipping method. The cost of return shipping is the responsibility of the customer.

3. Refund or Exchange:

Upon receipt of the returned item, our team will inspect it to ensure it meets the return eligibility criteria.
If the return is approved, we will process a refund to the original method of payment or offer an exchange for a replacement item, as per your preference.
Please allow [number] business days for the refund to reflect in your account.

4. Non-Returnable Items:

Certain items are not eligible for return, including but not limited to:
- Items that have been used, damaged, or altered after receipt.
- Customized or special order items.
- Items marked as final sale or clearance.

5. Warranty Returns:

Defective or malfunctioning items covered under warranty will be handled in accordance with the manufacturer’s warranty policy.
Please refer to the warranty information provided with your product for instructions on warranty claims and returns.

6. Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us immediately upon receipt to arrange for a replacement or refund.
We may require photo evidence of the damage or incorrect item to process your request.

7. Contact Us:

If you have any questions or concerns about our return policy or the handling of returns, please don’t hesitate to contact our customer service team.

By making a purchase on PowerSolutionMall.com, you acknowledge and agree to abide by our return policy. We appreciate your business and are committed to providing exceptional service every step of the way.