Shipping Policy

• Orders are processed within 1 business day after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive a confirmation email with your order details and tracking information once your order has been shipped.

• Shipping rates are calculated based on the weight, dimensions, and destination of your order.
• The exact shipping cost will be displayed at checkout before you complete your purchase.
• Free delivery on orders over ₦50,000

Power Solution Mall delivers to locations across Nigeria. For international shipping inquiries, please contact our customer support team.

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on the courier's website.

• The courier may reattempt delivery or return the package to us.
• Additional shipping fees may apply for reshipping the order.

• Contact us immediately with your order number and supporting evidence (photos of the damaged package).
• We will work with the courier to resolve the issue and, if necessary, replace or refund your order.

• You may request changes or cancellations before your order is shipped by contacting us.
• Once an order has been shipped, cancellations or changes cannot be made, and our return policy will apply.